Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2019 Kenworth C500 in Canada.
On certain trucks, the reservoir tank for the air brake system is too small. In certain situations, this could cause reduced braking. Canadian regulations require enough air reservoir capacity to ensure the brakes work even with heavy use or when there is a partial loss of the air system.
Reduced braking can cause extended stopping distances and increase the risk of a crash.
PACCAR will notify owners by mail and advise you to take your truck to a dealership to replace or add an additional air reservoir tank, as necessary.
On certain trucks, a spacer installed between the seat frame and the seat belt buckle may cause the seat belt to slip and not to work properly in a crash.
A seat belt that doesn't work properly could increase the risk of injury in a crash.
PACCAR will notify owners by mail and advise you to take your truck to a dealership to remove the spacer(s) and replace the bolt(s).
On certain vehicles equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), the clutch may have been manufactured improperly and could fail. If this occurs, the broken clutch components could prevent the transmission from disengaging or shifting to neutral. This could result in unintended vehicle movement, even if the parking brake is applied, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will recalibrate the Transmission Control Module (TCM).
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks built with a Cummins X15 or ISX15 engine equipped with nylon fuel lines and a banjo bolt on the fuel pump, a blockage in the fuel cooling system may cause a fuel line to burst. This could result in a significant fuel leak onto the roadway, which would create a road hazard for other motorists. Additionally, this condition could also cause an engine stall without warning, without the ability to restart the engine. Both of these conditions may increase the risk of a crash causing injury and/or damage to property. Correction: Cummins-authorized dealers will replace the affected nylon line with a steel line.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks with an ISX15 engine and a 1.9 M cab, the engine wiring harness is missing circuits to allow the illumination of Check (CEL) and Stop (SEL) Engine Lamps and sounding of the Stop Engine Alarm. A failure to notify the operator of a serious engine problem may result in an engine failure without warning, and loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect and/or test the engine harness for the missing circuits, and if found missing, an overlay jumper harness will be installed.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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