Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mercedes-Benz Sprinter 2500 model year.
Safety recall notices and repair campaigns registered for the 2015 Mercedes-Benz Sprinter 2500 in Canada.
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function.
If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury.
Owners will be notified by mail and instructed to take their vehicle to a dealer to have the driver-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recall 2016-159.
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function.
If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury.
Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recall 2018-648.
On certain vehicles, the paint used on the body structure may contain a defect that could allow the top layer to separate. In the event of a crash, this could allow the windows to peel away from the vehicles due to insufficient adhesion in between the layers of paint, increasing the risk of injury. Correction : Dealers will renew the paintwork of the affected areas.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the B-pillar may not have been correctly assembled. As a result, the doors could be more difficult to open if the vehicle was involved in a severe frontal collision. This could increase the risk of injury. Correction: Dealers will inspect and repair the B-pillar as needed.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.