Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2013 Newmar Dutch Star Class A Motorhome in Canada.
On certain motorhomes built on a Freightliner Chassis, if the headlight high beams are activated, only the high beam bulbs illuminate. The intention of the high beam function on the affected coaches is to have both the high beam and low beam bulbs illuminate together. Not having the required illumination of the road could reduce the driver’s visibility, which could increase the risk of a crash causing injury and/or damage to property. Correction: Newmar authorized service facilities will repair as necessary to ensure the low beam bulb will turn on along with the high beam bulb.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles built on a XBR Freightliner chassis, a rubber coated braided power steering hose may have inadequate clearance to the starter power stud due to incorrect routing. This could cause the power steering hose to rub against the stud on the starter motor, which could cause an electrical arc and a power steering fluid leak. A power steering leak in the presence of an electrical arc could increase the risk of fire causing injury and/or damage to property. A power steering fluid leak could also require additional steering effort which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will reroute the power steering hose to ensure proper clearance to starter stud.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the ball joints on the independent front suspension may be loose. Over time, if not detected, the loose ball joints could separate, which could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Spartan service centers will remove, clean, apply thread locker, reinstall and torque the ball joints as necessary.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with Lippert Components Inc. electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain motorhomes may have been manufactured with a refrigerator equipped with a travel latch that could inadvertently activated without the users knowledge. If the latch accidently locked the door shut, there would be no means to open it from the inside which could potentially cause entrapment and/or injury to an individual. Correction: Dealers will install a new door latch that cannot be inadvertently locked and can only be activated from the exterior of the refrigerator after the door is closed.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Frigidaire KG series microwaves, a defect in the microwave oven keypad could cause the oven to activate without pressing any keys. This could result in excessive heat, smoke or possibly a fire. Correction: Dealers will replace affected keypads. In the interim, consumers should unplug their microwave ovens, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the microwave is replaced.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the connector for the brake and cruise control signal diode jumper assembly may come loose, resulting in a possible intermittent or continuously open circuit. Two circuits are potentially affected. One circuit disengages the cruise control with brake pedal application, and the other circuit illuminates the brake lights with brake application. Failure of the cruise control to disengage, or of the brake lights to illuminate when the brake pedal is depressed, could result in a crash causing property damage and/or personal injury. Correction: Dealers will verify that the locking tabs on the diode jumper assembly connector are fully engaged and locked into place.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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