Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2009 Nova Bus Lfs in Canada.
Certain transit buses may not have enough emergency exits. As a result, the buses don't meet the minimum emergency exit requirements of Canadian regulations.
Missing emergency exits could slow your exit from the bus in an emergency. This could increase the risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to replace some of the regular windows with emergency exit windows.
On certain transit buses, a software problem could cause various lamps to flash instead of staying on constantly. As a result, the bus may not meet certain requirement of Canadian regulations.
Flashing lamps could distract or confuse other road users and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle software.
On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface.
This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly.
This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.
Certain transit buses may have been built with emergency exit windows that don't meet the requirements of Canadian regulations. As a result, the emergency exit windows may be difficult to find and open in an emergency. Also, the opening may not be large enough.
An emergency exit that is difficult to open could slow your exit from the bus in an emergency. This could create an increased risk of injury.
Nova Bus will notify owners in writing and provide you with directions for correcting this issue. This may include removing extra emergency exit windows, or moving the release mechanism, label and/or chime cord.
On certain buses, a message board on the rear of the bus displays momentary text when the stop lamps or turn signals are used. These momentary text messages could cause confusion for other road users.
Text messages about the stop lamps and turn signals that are displayed on the rear of the bus could cause confusion for others and increase the risk of a crash.
Nova Bus will notify owners in writing and provide them with directions for removing the rear message board.
On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps.
Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash.
Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.
On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the placement of the optical sensor for the passenger counter system could cause a possible pinch point hazard between the passenger counter housing and the rear door. This could result in a person's arm being caught in the door, which would increase the risk of injury. Correction: Dealers will install a longer protective cover and a warning label to address the issue.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the rear axle half shaft surface treatment may be inadequate. This could result in axle shaft failure causing a loss of motive power; increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace rear axle half shafts.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 121 - Air Brake Systems. The ABS malfunction light may not illuminate if the ABS control unit loses power, contrary to the requirements of the standard. This could result in loss of ABS function going unnoticed by the driver, which could affect braking system function, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the instrument cluster.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the positive alternator cable terminal may have been damaged during installation. As a result, the terminal may fracture and allow the cable to arc to other components, which may increase the risk of a vehicle fire causing injury and/or damage to property. Correction: Dealers will inspect the terminal and replace if necessary.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with Sure Power battery equalizers and/or convertors, the equalizer and/or convertor could develop an internal short circuit, resulting in a risk of overheating, smoke and/or fire. This may result in property damage and/or personal injury. Correction: Owners will be supplied with replacement parts and instructions on how to affect repairs. Alternatively, the manufacturer may carry out on-site repairs.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, incorrect bolts were used on the engine supports and have not been tightened to proper specifications. The bolts may wear prematurely and subsequently break. When some of the bolts break, vibration and noise is induced in the structure which will prompt the driver to check his vehicle. If all bolts were to break at same time, the engine will always be supported by one end of the structure and the other end will be supported by the drive shaft causing enormous vibration and noise alerting the driver to park his the vehicle immediately in a safe area. Correction: Dealers will replace the engine mount fasteners.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, there may be interference within the V-BEA multiplex communication network. Whenever the parking brake, or the vehicle's brake interlock is applied, the Automatic Traction Control (ATC) system's sensors could falsely detect the movement of a wheel. The ATC system could misinterpret this situation as wheel spin, subsequently applying and releasing the applied brakes. The vehicle could then move unexpectedly and cause a crash resulting in property damage, personal injury or death. Correction: Reprogramming procedures will be provided to affected vehicle fleet operators
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the head of the fuel pump may have received an incorrect heat treatment process during manufacturing. At this time, there is no indication that the potential mode of failure will result in a fire. Correction: Cummins will replace the fuel pump assembly.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, an incorrect type of o-ring may have been installed on hydraulic fittings of the radiator and may rapidly deteriorate. Correction: New o-rings produced for this application will be provided by the manufacturer.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the flywheel housing support bolts may not have been tightened to proper specifications. As a result, the bolts may wear prematurely and break. Should bolts break, vibration and noise would be induced which will prompt the driver to check the vehicle. If all bolts were to break at same time, the engine would be supported by one end of the structure and the other end will be supported by the drive shaft causing enormous vibration and noise. Correction: Dealers will replace the rear flywheel housing support bolts and tighten them to proper specifications.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the Q'Straint Max self-locking, self-tensioning, retractable wheelchair restraint system may not properly lock. This may cause the wheelchair to roll forward as the vehicle decelerates until the full length of the webbing is extended. Should this occur during heavy braking or a vehicle crash, it could result in personal injury or death. Correction: Dealers will replace the Q'Straint Max restraint belts with Q'Straint Deluxe belts..
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the LED sign, mounted to the side of the bus to display destination message, could suffer electronic circuit board corrosion. This could cause an electrical short circuit, which could result in a fire causing property damage, personal injury or death. Correction: Luminator will replace the electrical circuit connector board.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the brake hoses may not have been properly crimped during the fabrication process. As such, the crimping rings may exhibit cracks that weaken the integrity of the hose connection, causing a separation of the hose from the connector. Should separation occur, a drop in pneumatic pressure could occur, resulting in a partial or complete loss of braking efficiency. This could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will inspect the crimping rings and, if necessary, replace the brake hoses.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the main wiring harness relay may short circuit, which could cause the engine to stall. Engine stalling would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will modify the relay by removing its ground tab.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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