Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2024 Nova Bus Lfs in Canada.
This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2025-513. Buses that were repaired under that recall also require this repair.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.
On certain transit buses, a problem could cause the control unit to shut down. If this happens, there could be a sudden loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to correct the connections to the control unit.
On certain buses, the passenger window(s) may not have been manufactured properly. As a result, the glass could loosen and detach from the window frame(s).
A glass panel that detaches from the bus could create a hazard for others and increase the risk of a crash. Additionally, a loose glass panel could create an increased risk of injury in a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the windows(s).
On certain transit buses, the driver's seat belt tension-relieving device may not have been installed properly. As a result, the seat belt may not work properly in a crash, and the buses may not meet certain requirements of Canadian regulations.
A seat belt that doesn't work properly could increase the risk of injury in a crash.
To reduce the safety risk, Nova Bus recommends not to use the seat belt tension-relieving device until the recall repairs have been completed. Nova Bus will notify owners by mail and provide you with instructions for how to remove the seat belt tension-relieving device.
On certain transit buses, the recall repairs completed during Transport Canada recall no. 2025-539 may not be effective. As a result, a second inspection and/or repair is required. This recall is for coolant pumps installed on certain transit buses or sold as a replacement part. On certain transit buses, the cooling pumps for the electrical and/or mechanical cooling packages could fail and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2025-539.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the cooling pump(s).
On certain transit buses, the emergency exit window latch could fail. As a result, the emergency exit window could open during a crash or be difficult to open in an emergency.
An emergency exit window that opens in a crash could increase the risk of injury. An emergency exit that's difficult to open could slow your exit from the bus in an emergency and increase the risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to repair the emergency exit window latch.
On certain transit buses, the circular window glass on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong type of glass. Canadian regulations require a marking to identify the type of glass used.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the glass panel with one that has the correct markings.
On certain transit buses, the cooling pumps for the electrical and/or mechanical cooling packages could fail and cause a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the cooling pump(s).
On certain transit buses, the O-ring for the fuel management module could fail and cause a compressed natural gas (CNG) leak. If this happens, the gas detection alarm could cause the engine to shut down. Note: This recall only affects buses equipped with a CNG engine.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the O-ring in the fuel management module.
This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-706. Buses that were repaired under that recall don't require this repair.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.
Under certain conditions, the electric power steering motor could shut down. As a result, pressure from the power steering pump could return and cause the steering wheel to move suddenly. Note: This recall only affects buses equipped with an electric power steering system.
A steering wheel that moves suddenly could increase the risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to install a check valve at the power steering pump inlet.
On certain LFS electric buses, a software problem could cause a sudden loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the electric motor software.
On certain transit buses, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the bus, including the speedometer, certain warning lights and malfunction tell-tales. This problem could also cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-500. Buses that were repaired under that recall don't require this repair.
A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a speedometer, warnings lights and tell-tales that don't work properly could increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the instrument cluster software.
On certain transit buses, a software problem could cause a turn signal indicator light to stay on instead of flashing when a turn signal is used. As a result, the buses may not meet certain requirements of Canadian regulations.
A turn signal indicator that doesn't work properly could create confusion and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, update the digital display software.
On certain transit buses, a software problem could cause a turn signal indicator to turn on even if the turn signals aren't being used. As a result, the buses may not meet certain requirements of Canadian regulations.
A turn signal indicator that doesn't work properly could create confusion and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, update the speedometer software.
On certain transit buses, a wiring harness may be too short and could disconnect. Additionally, this problem could allow water to leak into the connector for the wiring harness and cause it to corrode. As a result, both issues could cause a loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash
Nova Bus will notify owners by mail and provide you with a wire extension kit and instructions for how to install it.
On a small number of electric buses, hardware inside the high-voltage battery pack may not have been tightened properly. As a result, the hardware could loosen and detach. If this happens, the loose hardware could cause a short circuit. Note: This recall only affects certain LFSe+ models.
A short circuit in the high-voltage battery can create a fire risk.
Nova Bus will notify owners by mail and arrange for a service technician to replace the high-voltage battery.
This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.
On certain transit buses, a software problem could cause the vehicle control unit to fail. As a result, the high-voltage system could disconnect and cause a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle control unit software.
On certain transit buses, dirt and moisture could enter the air intake and cause the controller for the auxiliary heater to short circuit. If this happens, the windshield defrost system may not work properly.
A short circuit can create a fire risk. A windshield defroster that doesn't work could cause reduced visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to repair the auxiliary heater air intake.
On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat.
A loose seat belt could increase the risk of injury in a crash.
Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.
On certain transit buses, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the bus, including the speedometer, certain warning lights and malfunction tell-tales. This problem could also cause a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a speedometer, warnings lights and tell-tales that don't work properly could increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the instrument cluster software.
On certain transit buses, the windshield wipers may not have been aligned properly and could cause the wiper blades to become damaged. If this happens, the windshield wipers may not work properly.
Windshield wipers that don't work properly could reduce visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to realign the windshield wipers.
On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly.
A loose seat belt could increase the risk of injury in a crash.
Nova Bus will notify owners by mail and provide you with directions for correcting this issue. This may include limiting the recline angle of the of the seat back or adding a spacer on the driver's rear partition. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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