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24 Active Safety Recalls

2024 Nova Bus Lfs Recall

Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.

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Active Safety 2024 Nova Bus Lfs Recalls (24)

Safety recall notices and repair campaigns registered for the 2024 Nova Bus Lfs in Canada.

Ref #2026-424 Campaign : CR5936/CR8451
2026-09-03 1 224 units

Engine

Issue Description

This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2025-513. Buses that were repaired under that recall also require this repair.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2026-220 Campaign : CR5882
2026-04-30 63 units

Powertrain

Issue Description

On certain transit buses, a problem could cause the control unit to shut down. If this happens, there could be a sudden loss of power to the wheels.

Safety Risk

A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to correct the connections to the control unit.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2026-152 Campaign : CR5877 / CR8418
2026-03-31 472 units

Structure

Issue Description

On certain buses, the passenger window(s) may not have been manufactured properly. As a result, the glass could loosen and detach from the window frame(s).

Safety Risk

A glass panel that detaches from the bus could create a hazard for others and increase the risk of a crash. Additionally, a loose glass panel could create an increased risk of injury in a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the windows(s).

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2026-137 Campaign : CR5873
2026-03-24 528 units

Seats And Restraints

Issue Description

On certain transit buses, the driver's seat belt tension-relieving device may not have been installed properly. As a result, the seat belt may not work properly in a crash, and the buses may not meet certain requirements of Canadian regulations.

Safety Risk

A seat belt that doesn't work properly could increase the risk of injury in a crash.

Corrective Action & Repair

To reduce the safety risk, Nova Bus recommends not to use the seat belt tension-relieving device until the recall repairs have been completed. Nova Bus will notify owners by mail and provide you with instructions for how to remove the seat belt tension-relieving device.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2026-107 Campaign : CR5803 / CR8380
2026-03-10 437 units

Engine

Issue Description

On certain transit buses, the recall repairs completed during Transport Canada recall no. 2025-539 may not be effective. As a result, a second inspection and/or repair is required. This recall is for coolant pumps installed on certain transit buses or sold as a replacement part. On certain transit buses, the cooling pumps for the electrical and/or mechanical cooling packages could fail and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2025-539.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the cooling pump(s).

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2026-006 Campaign : CR5851/CR8399
2026-01-13 323 units

Structure

Issue Description

On certain transit buses, the emergency exit window latch could fail. As a result, the emergency exit window could open during a crash or be difficult to open in an emergency.

Safety Risk

An emergency exit window that opens in a crash could increase the risk of injury. An emergency exit that's difficult to open could slow your exit from the bus in an emergency and increase the risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to repair the emergency exit window latch.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-555 Campaign : CR5805
2025-10-14 58 units

Structure

Issue Description

On certain transit buses, the circular window glass on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong type of glass. Canadian regulations require a marking to identify the type of glass used.

Safety Risk

An incorrect window glass could reduce visibility and increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to replace the glass panel with one that has the correct markings.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-539 Campaign : CR5803 / CR8380
2025-10-09 269 units

Engine

Issue Description

On certain transit buses, the cooling pumps for the electrical and/or mechanical cooling packages could fail and cause a loss of power to the wheels.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the cooling pump(s).

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-540 Campaign : CR5804
2025-10-09 395 units

Fuel System

Issue Description

On certain transit buses, the O-ring for the fuel management module could fail and cause a compressed natural gas (CNG) leak. If this happens, the gas detection alarm could cause the engine to shut down. Note: This recall only affects buses equipped with a CNG engine.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to replace the O-ring in the fuel management module.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-513 Campaign : CR5668/CR8323
2025-09-25 484 units

Engine

Issue Description

This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-706. Buses that were repaired under that recall don't require this repair.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-384 Campaign : CR5746/CR8363
2025-07-22 630 units

Steering

Issue Description

Under certain conditions, the electric power steering motor could shut down. As a result, pressure from the power steering pump could return and cause the steering wheel to move suddenly. Note: This recall only affects buses equipped with an electric power steering system.

Safety Risk

A steering wheel that moves suddenly could increase the risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to install a check valve at the power steering pump inlet.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-347 Campaign : CR5738/CR8359
2025-06-23 23 units

Electrical

Issue Description

On certain LFS electric buses, a software problem could cause a sudden loss of power to the wheels.

Safety Risk

A loss of power to the wheels could increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to update the electric motor software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-341 Campaign : CR5636/CR8314
2025-06-17 219 units

Lights And Instruments

Issue Description

On certain transit buses, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the bus, including the speedometer, certain warning lights and malfunction tell-tales. This problem could also cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-500. Buses that were repaired under that recall don't require this repair.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a speedometer, warnings lights and tell-tales that don't work properly could increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to update the instrument cluster software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-304 Campaign : CR5732 / CR8357
2025-06-03 182 units

Lights And Instruments

Issue Description

On certain transit buses, a software problem could cause a turn signal indicator light to stay on instead of flashing when a turn signal is used. As a result, the buses may not meet certain requirements of Canadian regulations.

Safety Risk

A turn signal indicator that doesn't work properly could create confusion and increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, update the digital display software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-287 Campaign : CR5728
2025-05-27 178 units

Lights And Instruments

Issue Description

On certain transit buses, a software problem could cause a turn signal indicator to turn on even if the turn signals aren't being used. As a result, the buses may not meet certain requirements of Canadian regulations.

Safety Risk

A turn signal indicator that doesn't work properly could create confusion and increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, update the speedometer software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-176 Campaign : CR5719/CR8347
2025-04-07 159 units

Electrical

Issue Description

On certain transit buses, a wiring harness may be too short and could disconnect. Additionally, this problem could allow water to leak into the connector for the wiring harness and cause it to corrode. As a result, both issues could cause a loss of power to the wheels.

Safety Risk

A loss of power to the wheels could increase the risk of a crash

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with a wire extension kit and instructions for how to install it.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2025-047 Campaign : CR5687 & CR8329
2025-02-05 55 units

High Voltage

Issue Description

On a small number of electric buses, hardware inside the high-voltage battery pack may not have been tightened properly. As a result, the hardware could loosen and detach. If this happens, the loose hardware could cause a short circuit. Note: This recall only affects certain LFSe+ models.

Safety Risk

A short circuit in the high-voltage battery can create a fire risk.

Corrective Action & Repair

Nova Bus will notify owners by mail and arrange for a service technician to replace the high-voltage battery.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2024-706 Campaign : CR5668/CR8323
2024-11-19 452 units

Engine

Issue Description

This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2024-572 Campaign : CR5643
2024-09-30 67 units

High Voltage

Issue Description

On certain transit buses, a software problem could cause the vehicle control unit to fail. As a result, the high-voltage system could disconnect and cause a loss of power to the wheels.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle control unit software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2024-506 Campaign : CR5637
2024-09-09 623 units

Heater And Defroster

Issue Description

On certain transit buses, dirt and moisture could enter the air intake and cause the controller for the auxiliary heater to short circuit. If this happens, the windshield defrost system may not work properly.

Safety Risk

A short circuit can create a fire risk. A windshield defroster that doesn't work could cause reduced visibility and increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to repair the auxiliary heater air intake.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2024-499 Campaign : CR5635
2024-09-03 589 units

Seats And Restraints

Issue Description

On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat.

Safety Risk

A loose seat belt could increase the risk of injury in a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2024-500 Campaign : CR5636/CR8314
2024-09-03 176 units

Lights And Instruments

Issue Description

On certain transit buses, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the bus, including the speedometer, certain warning lights and malfunction tell-tales. This problem could also cause a loss of power to the wheels.

Safety Risk

A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a speedometer, warnings lights and tell-tales that don't work properly could increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to update the instrument cluster software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2024-396 Campaign : CR5616
2024-07-08 1 207 units

Visual System

Issue Description

On certain transit buses, the windshield wipers may not have been aligned properly and could cause the wiper blades to become damaged. If this happens, the windshield wipers may not work properly.

Safety Risk

Windshield wipers that don't work properly could reduce visibility and increase the risk of a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with instructions for how to realign the windshield wipers.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2023-291 Campaign : N/D
2023-05-17 521 units

Seats And Restraints

Issue Description

On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly.

Safety Risk

A loose seat belt could increase the risk of injury in a crash.

Corrective Action & Repair

Nova Bus will notify owners by mail and provide you with directions for correcting this issue. This may include limiting the recline angle of the of the seat back or adding a spacer on the driver's rear partition. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
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