2013 Nova Bus Lfs Artic Recall

On certain transit buses, the plastic glazing panel on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong panel. Canadian regulations require a marking to identify the type of glazing panel used.

An incorrect panel could reduce visibility and increase the risk of a crash.

Nova Bus will notify owners by mail and provide you with instructions for how to replace the plastic glazing panel with one that has the correct markings.

On certain vehicles, the recall repairs completed during Transport Canada recalls 2017-477 and 2018-062 may not have been done correctly. As a result, another repair is required. On certain transit buses, the coolant hoses for the heating system installed inside the roof could fail. As a result, coolant could leak into the bus.

A coolant leak could create the risk of a burn injury.

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the coolant hoses for the roof unit.

On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface.

This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly.

This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.

Certain buses were equipped with front auxiliary lamps of a non-standard colour, such as blue lights next to the front destination sign. Canadian regulations provide requirements for the colours of vehicle lighting. UPDATE - When Nova Bus notified Transport Canada about this problem, they believed the auxiliary lamps could impair the effectiveness of other required lights and cause a distraction or confusion for others. After further investigation, Nova Bus determined that the auxiliary lamps on the subject vehicles do not reduce the effectiveness of lights required by Canadian regulations. Additionally, the auxiliary lamps do not pose a risk of distraction or confusion for others. Accordingly, this safety recall was withdrawn.

This problem does not pose a safety risk.

This is not a recall. This notice is for information only.

On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps.

Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash.

Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.

On certain buses, the electrical connector for the engine door fan is too small and could overheat.

An electrical connector that overheats could create the risk of a fire.

The company will notify owners by mail. Owners will be supplied with parts and instructions for replacing the electrical connector for the engine door fan.

On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced. Note: This is an expansion of recall 2017-477.

A failure of this component (heater and defroster) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, PEX connectors in the passenger compartment heating system may have been exposed to lubricant at time of assembly, and/or if the transmission oil cooler were to fail, could be contaminated with transmission oil. This could cause the connection to degrade, potentially resulting in a leak. Leaking coolant could come into contact with passengers, resulting in burn injuries. Correction: Connectors will be replaced.

A failure of this component (heater and defroster) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain buses could experience a loss of communication within the bus multiplex network. This could cause the engine to accelerate to full RPM without throttle input by the driver, which could increase the risk of a crash causing injury and/or damage to property. Correction: Nova Bus will reprogram the vehicles to correct this issue.

A failure of this component (engine) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, one or more fasteners used to secure the destination sign may not be secure. If this occurs, the weight of the destination sign can cause the fasteners to pull out, allowing the sign to fall, which increases the risk of injury to occupants sitting or standing close to the sign. Correction: Dealers will inspect and repair as required.

A failure of this component (other) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the stops used when the flip-up seat located behind the bus operator’s seat are in the down position may have fatigue cracks. If left untreated, the cracks may eventually cause failure of the stops. Failure of both stops would result in the seat bottom to fold downwards, which could increase the risk of injury to the seat occupant. Correction: Dealers will inspect and repair as required.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain buses equipped with an Allison transmission, the main power cable within the energy guiding system (EGS), which connects the rear section to the front section, may be incorrectly routed. As a result, the power cable may disconnect, resulting in a loss of power to certain components in the front section of the bus, notably the driver’s shift selector. The transmission will default to neutral, which may result in a loss of motive power, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect the power cable and repair as required.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, fasteners used to secure side-facing fold-up seats may have been improperly installed. This could allow one side of the seat to partially separate from the wall, which could increase the risk of injury seat occupants and bystanders. Correction: Dealers will replace affected fasteners.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).