Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Nova Bus Lfs Artic in Canada.
This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2025-513. Buses that were repaired under that recall also require this repair.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.
On certain transit buses, the emergency exit window latch could fail. As a result, the emergency exit window could open during a crash or be difficult to open in an emergency.
An emergency exit window that opens in a crash could increase the risk of injury. An emergency exit that's difficult to open could slow your exit from the bus in an emergency and increase the risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to repair the emergency exit window latch.
On certain electric transit buses, a problem with the auxiliary heater contactor box could cause the high-voltage system to shut down. If this happens, there could be a loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the auxiliary heater contactor box.
This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-706. Buses that were repaired under that recall don't require this repair.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.
On certain transit buses, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the bus, including the speedometer, certain warning lights and malfunction tell-tales. This problem could also cause a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-500. Buses that were repaired under that recall don't require this repair.
A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a speedometer, warnings lights and tell-tales that don't work properly could increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the instrument cluster software.
This recall is for engine coolant level sensors installed on certain transit buses or sold as a replacement part. On certain transit buses, the engine coolant level sensor may be defective and could falsely detect a low level of coolant. If this happens, the engine could shut down and cause a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the engine coolant level sensor.
On certain transit buses, the engine heat exchanger hose may not have been manufactured properly. As a result, coolant could leak and cause a loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the heat exchanger hose.
On certain transit buses, dirt and moisture could enter the air intake and cause the controller for the auxiliary heater to short circuit. If this happens, the windshield defrost system may not work properly.
A short circuit can create a fire risk. A windshield defroster that doesn't work could cause reduced visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to repair the auxiliary heater air intake.
On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat.
A loose seat belt could increase the risk of injury in a crash.
Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.
On certain transit buses, the windshield wipers may not have been aligned properly and could cause the wiper blades to become damaged. If this happens, the windshield wipers may not work properly.
Windshield wipers that don't work properly could reduce visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to realign the windshield wipers.
On certain transit buses, the fastener that attaches the sun visor could loosen. If this happens, the sun visor could detach.
A sun visor that detaches could distract the driver and affect visibility, increasing the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and secure the sun visor.
Under certain conditions, road debris could build up on the fuse holder for the electric cooling fans. If this happens, the fuse holder could short circuit and overheat.
An overheated fuse holder could create the risk of a fire.
Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus recommends an inspection for debris accumulation in the fuse holder area and cleaning as required. Also, Nova Bus recommends that you should inspect the fuse holder for heat damage (melting) before driving and to shut off the manual power disconnect switch when the vehicle is parked.
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