Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2017 Nova Bus Lfs Artic in Canada.
On certain transit buses, the rails for the wall-mounted double seats may not have been designed correctly. As a result, the mounting rails could crack and the seats could fall.
Seats that fall could create a risk of injury for passengers.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the attachment brackets for the seat(s).
This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply while driving without the brake lights turning on. If this happens, the brakes could overheat.
A parking brake that self-applies while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).
On certain transit buses, the window glass may have an incorrect marking. As a result, this could lead you to install the wrong type of glass. Canadian regulations require a marking to identify the type of glass that is used. UPDATE - After the company notified Transport Canada about this problem, they determined that there are no Canadian buses affected by it. Accordingly, this safety recall was withdrawn.
There is no safety risk, as Canadian vehicles were not built with the recalled parts.
This is not a recall. This notice is for information only.
On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface.
This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly.
This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.
On certain hybrid buses, a speed sensor fault could cause a loss of power steering assist.
A loss of power steering assist would result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash.
Nova Bus will notify owners by mail and provide them with instructions for updating the hybrid system software. This update will allow the power steering assist to remain active until the vehicle is stopped.
On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps.
Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash.
Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.
On certain transit buses, the hardware used to secure some of the seats was not properly tightened. This could cause the hardware or seat mount to fail. As a result, the seat could drop to the floor.
Seats that are not secure could create a risk of injury for passengers.
Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the seat rails and hardware.
On certain buses, the electrical connector for the engine door fan is too small and could overheat.
An electrical connector that overheats could create the risk of a fire.
The company will notify owners by mail. Owners will be supplied with parts and instructions for replacing the electrical connector for the engine door fan.
On certain articulated transit buses equipped with a Hubner turntable and Cummins engine, an engine fault code may cause the articulating dampener control unit to misinterpret the vehicle’s speed. This would result in no dampening in the articulation, which would reduce vehicle stability and increase the risk of a crash causing injury and/or damage to property. Correction: The articulating dampener control unit software will be updated to alert the driver in the case of an engine fault and put the vehicle into emergency mode if vehicle speed cannot be interpreted.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, there may be increased friction in a brake caliper guide pin due to a manufacturing defect. If undetected, this could cause the breakage of the guide pin bolt, irregular brake pad wear, and brake pad contact with the surface of the wheel. This could result in the sudden loss of tire pressure or brake function and possibly reduced parking brake functionality, increasing the risk of a crash causing injury and/or property damage. Correction: New guide pins will be installed at each wheel end on suspect axles.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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