Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Prevost X3-45 Coach in Canada.
On a small number of buses, the wrong seat belt may have been installed on the driver's seat. Instead of a 3-point seat belt, a 2-point seat belt (lap belt only) was installed. This type of seat belt may not properly protect the driver in a crash.
A seat belt that does not properly protect a driver in a crash could cause an increased risk of injury.
Prevost will notify owners by mail and provide instructions for how to replace the driver's seat.
On a small number of buses, the right-side rearview mirror may not be positioned correctly. As a result, the driver may not have a clear view of right side of the vehicle and the adjacent lane.
A mirror that is not positioned correctly could reduce a driver's visibility. This could increase the risk of an injury or a crash.
Prevost will notify owners by mail and provide instructions for how to repair or replace the right-side rearview mirror.
On certain vehicles, if the front bearing on the alternator fails, the alternator belts could continue to turn the alternator. This could cause the alternator bearing to overheat.
An overheated alternator bearing could create the risk of a fire.
Prevost will notify owners by mail and instruct you to take your vehicle to a Prevost service center to replace the alternator belts. To reduce the safety risk, Prevost recommends that you should inspect the front bearing on the alternator regularly, and not operate the engine with a defective alternator.
On a small number of buses, the front ceiling panel could become loose and fall inside the bus. This could cause a possible distraction for the driver.
A ceiling panel that falls could distract the driver and increase the risk of a crash.
Prevost will notify owners by mail and instruct them to take their bus to a Prevost service center to secure the front ceiling panel with new hardware.
On certain buses, the brightness of the lights for the dashboard controls and indicators cannot be adjusted. Canadian regulations require an adjustment for the brightness of these lights.
During nighttime operation, if the lights for the controls and indicators are too bright, a driver’s vision could be affected. This could create an increased risk of a crash.
Prevost will notify owners by mail and instruct them to take their vehicle to a Prevost service center to install a controller for adjusting the brightness of the lights for the controls and indicators.
Under certain high-altitude and heavy load conditions, the engine could overheat. This could cause the engine to lose power or fail.
A loss of engine power or an engine failure could increase the risk of a crash. If the bus is disabled, the transfer of passengers to another bus in an uncontrolled environment could also create a risk of injury.
Prevost will notify owners by mail and instruct them to take their vehicle to a Prevost or Volvo service center to update the engine software.
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