Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2024 Prevost X3-45 Coach in Canada.
On certain buses, the recall repairs completed by a Prevost service center during recall SR24-33 (Transport Canada recall no. 2024-521) may not have been done correctly. As a result, a second inspection and/or repair is required. On certain buses, the passenger seat belts may not extend from the retracted position. If this happens, the seat belts can't be used.
Not wearing a seat belt can increase the risk of injury in a crash.
Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to inspect and, if necessary, replace the passenger seat belts.
On certain vehicles, a problem could cause the coolant heater to overheat and generate excessive exhaust gas.
A coolant heater that overheats can create the risk of a fire. Excessive exhaust gas could increase the risk of carbon monoxide poisoning. Additionally, a fire could result in passengers being evacuated in an uncontrolled environment, which may create a risk of injury.
Prevost will notify owners by mail and advise you to take your vehicle to a Prevost service center to inspect the coolant heater, adjust it and replace any damaged components, if necessary. Prevost recommends that you should not use the heater until the recall repairs are completed.
On certain vehicles, the tail lamps don't turn on when the daytime running lamps (DRLs) are on. Canadian regulations require that, if a vehicle has dash backlighting, the low beam headlamps and tail lamps must automatically switch on when it's dark or the tail lamps must stay on at all times.
Driving without tail lamps in low light conditions could make the vehicle less visible and increase the risk of a crash.
Prevost will notify owners by mail and advise you to take your vehicle to a Prevost service center to update the vehicle software.
On certain buses, the power cable for the intake air heater relay may not have been connected properly. As a result, the cable and/or relay could overheat and melt.
Wiring or a relay that overheats could create the risk of a fire. Additionally, a fire could result in passengers being evacuated in an uncontrolled environment, which may create a risk of injury.
Prevost will notify owners by mail and advise you to take your bus to a Prevost service center to tighten the intake air heater relay nut. Prevost will also inspect and, if necessary, replace any damaged components.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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