Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2012 RAM 1500 in Canada.
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Glass that breaks in to large pieces could create a risk of injury.
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
On certain vehicles, the front fuel tank strap may become loose or detached due to corrosion of the frame bracket. This could result in the front of the fuel tank to lower, potentially allowing the front of the tank to make contact with the ground, which could increase the risk of a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or damage to property. Correction: Dealers will install a reinforcement bracket onto the frame.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** Certain Mopar canvas seat covers, sold as aftermarket parts, may not be compatible with vehicles equipped with seat thorax airbags and could impede deployment. This could increase the risk of injury to the seat occupant in a side impact crash where seat thorax airbag deployment is warranted. Correction: FCA Canada will notify owners who may have purchased the Mopar Canvas Seat Covers, and advise them to remove the covers and return them for a refund.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Electronic Vehicle Information Centers, the steering wheel wiring harness may wear against the driver frontal airbag retainer spring, potentially resulting in an electrical short which could cause unintended driver frontal airbag deployment. Unintended airbag deployment, in a non-warranted (non-impact) situation, could result in injury and increase the risk of a vehicle crash causing injury and/or property damage. Correction: Dealers will secure the wiring harness and add protective caps to the retainer spring.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008-2012 Ram 2500 and 3500 4x4, Ram 3500 cab chassis, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Correction: Dealers will install a redesigned left outer tie rod assembly. Note: This recall supersedes recall 2011-253 (L16). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the rear axle pinion nut could loosen and allow the rear driveshaft to detach from the axle, or fully detach from the vehicle. Pinion nut separation could also cause the rear axle differential to fail suddenly, causing rear wheel lockup. These issues could result in loss of propulsion, danger to other road users, loss of vehicle control and possible crash causing property damage and/or personal injury. Correction: Dealers will install a pinion nut retainer.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have been equipped with a spare tire that does not match the description printed on the Tire and Loading Information label. Correction: Dealers will inspect and, if necessary, replace the spare wheel/tire assembly.
A failure of this component (wheels) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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