Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2011 Tiffin Phaeton in Canada.
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the windshield wiper arms could break. Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver’s ability to see the road and its users, which could result in a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the windshield wiper arms.
A failure of this component (visual system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with Lippert Components Inc. electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles built on a Powerglide chassis, insufficient clearance exists between the exhaust pipe and the floor. This could cause the floor insulation to melt and make the floor area above the engine extremely hot, increasing the risk of personal injury or possibly resulting in a fire. Correction: Dealers will install a revised exhaust configuration to increase clearance.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the clearance lights may not have been adequately sealed at time of manufacture, allowing water ingress. This could cause an electrical short, potentially resulting in a fire, and cause the lights to fail, decreasing vehicle conspicuity. These issues could increase the risk of injury and/or damage to property. Correction: Dealers will replace the affected lights and install an inline fuse.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the connector for the brake and cruise control signal diode jumper assembly may come loose, resulting in a possible intermittent or continuously open circuit. Two circuits are potentially affected. One circuit disengages the cruise control with brake pedal application, and the other circuit illuminates the brake lights with brake application. Failure of the cruise control to disengage, or of the brake lights to illuminate when the brake pedal is depressed, could result in a crash causing property damage and/or personal injury. Correction: Dealers will verify that the locking tabs on the diode jumper assembly connector are fully engaged and locked into place.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a Cummins engine, the V-band clamps used to connect the inlet and outlet cone sections to the Diesel Oxidation Catalyst (DOC) / Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect. Should this occur, hot exhaust gases can vent prior to exiting the tailpipe, creating a risk of combustion or damage to adjacent materials, which could result in a vehicle fire. If both clamps fail, the DOC/DPF housing could detach completely, separate from the vehicle, and strike another vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Cummins will install updated V-band clamps.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a Cummins engine, the V-band clamps used to connect the inlet and outlet cone sections to the Diesel Oxidation Catalyst (DOC) / Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect. Should this occur, hot exhaust gases can vent prior to exiting the tailpipe, creating a risk of combustion or damage to adjacent materials, which could result in a vehicle fire. If both clamps fail, the DOC/DPF housing could detach completely, separate from the vehicle, and strike another vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Cummins will install updated V-band clamps.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a Powerglide chassis, the engine exhaust pipe is located too close to the vehicle's floor, allowing heat from the exhaust pipe to melt nearby insulation. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will fasten a heat shield to the floor and install an insulating sock around the exhaust pipe.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain refrigerators used in Recreational Vehicles (RVs) contain either a sensing algorithm or a thermal switch to interrupt power when it detects high temperatures that could lead to a fire. An insufficient response time can result in the power not being shut-off in sufficient time to prevent a fire, which could result in property damage and/or personal injury. Correction: Dealers will install a thermocouple with a faster response time for all refrigerators with a sensing algorithm or a thermal switch.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the Atwood 35-series range oven, model number beginning with RV1735, RV2135, RA1735, or RA2135, may develop a small crack within the line delivering gas to the oven cavity burner. A propane leak, in the presence of an ignition source, could result in a fire and/or explosion, causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the oven supply tube.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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