Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2013 Tiffin Phaeton in Canada.
On certain vehicles built on a Freightliner XBR chassis, a rubber-coated braided power steering hose may have inadequate clearance to the starter power stud due to incorrect routing. This could cause the power steering hose to rub against the stud on the starter motor, which could cause an electrical arc and a power steering fluid leak. A power steering leak in the presence of an electrical arc could increase the risk of fire causing injury and/or damage to property. A power steering fluid leak could also require additional steering effort which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will reroute the power steering hose to ensure proper clearance to starter stud.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a heavier weight adjustable offset foot pedal, the brake activation signal to the motorhome’s brake lights and to certain towed devices may not deactivate when the motorhome service brakes are released. This may cause the motorhome brake lights to potentially remain illuminated, which would result in the following road users being unaware of the driver's intentions. Additionally, if the brakes of a towed vehicle were to remained engaged, it could result in a loss of vehicle control. Both of these conditions could increase the risk of a crash causing injury and/or damage to property. Daimler Trucks North America authorized service facilities will replace the torsion spring of the pedal assembly with an improved spring.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, when the throttle pedal is released, the associated throttle pedal sensor may not return to zero, causing the engine brake to fail to activate as expected. This could cause extended stopping distances and increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America authorized service facilities will replace the throttle pedal.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with Lippert Components Inc. electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the connector for the brake and cruise control signal diode jumper assembly may come loose, resulting in a possible intermittent or continuously open circuit. Two circuits are potentially affected. One circuit disengages the cruise control with brake pedal application, and the other circuit illuminates the brake lights with brake application. Failure of the cruise control to disengage, or of the brake lights to illuminate when the brake pedal is depressed, could result in a crash causing property damage and/or personal injury. Correction: Dealers will verify that the locking tabs on the diode jumper assembly connector are fully engaged and locked into place.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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