Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Ford Explorer in Canada.
On certain vehicles the recall repairs completed by a Ford dealer during recall 25S67 (Transport Canada recall no. 2025-328) may not be effective. As a result, a second repair is required. On certain vehicles, the trim for the seat fold switch on the second-row outboard seats could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly. Note: This recall replaces Transport Canada recall no. 2025-328. Vehicles that were repaired under that recall also require this repair.
A seat that folds and/or moves could increase the risk of injury in a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the seat fold switch trim and housing for one with an improved design.
On certain vehicles, a software problem could cause the rearview camera image not to display properly when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail. The corrective actions for this recall are under development.
On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall replaces Transport Canada recall no. 2025-554. Vehicles that were repaired under that recall don't require this repair.
A short circuit can create the risk of a fire.
To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in.
A short circuit can create the risk of a fire.
To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
On certain vehicles, the trim for the seat fold switch on the second-row seats may not have been installed properly. As a result, the switch could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly.
A seat that folds and/or moves could increase the risk of injury in a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat fold switch trim.
On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S23 (Transport Canada recall no. 2023-288) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the image processing module (IPMB) software.
On certain vehicles, a problem with the rearview camera wiring harness could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the rearview camera wiring harness.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall replaces recall 23S02 (Transport Canada Recall No. 2023-018). Vehicles that were repaired under that recall also require this second repair.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the image processing module (IPMB) software.
On certain vehicles equipped with an automatic transmission, there could be a loose bolt inside the transmission. As a result, the bolt could move and block the parking pawl. If this happens, the parking pawl may not engage when you shift to park, and the vehicle could roll away if the parking brake isn't used. Note: You should always follow the parking procedure in the owner's manual and set the parking brake each time that you park.
A parked vehicle that moves unexpectedly could create a risk of a crash or an injury.
Ford will notify owners by mail and instruct you to bring your vehicle to a dealership to inspect and, if necessary, replace the transmission.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image to not appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to update the image processing module (IPMB) software.
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