Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2024 Ford Explorer in Canada.
On certain vehicles the recall repairs completed by a Ford dealer during recall 25S67 (Transport Canada recall no. 2025-328) may not be effective. As a result, a second repair is required. On certain vehicles, the trim for the seat fold switch on the second-row outboard seats could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly. Note: This recall replaces Transport Canada recall no. 2025-328. Vehicles that were repaired under that recall also require this repair.
A seat that folds and/or moves could increase the risk of injury in a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the seat fold switch trim and housing for one with an improved design.
On certain vehicles, a software problem could cause the rearview camera image not to display properly when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail. The corrective actions for this recall are under development.
On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall replaces Transport Canada recall no. 2025-554. Vehicles that were repaired under that recall don't require this repair.
A short circuit can create the risk of a fire.
To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
On certain vehicles, the trailer hitch bolts may not have been tightened properly. As a result, the bolts could loosen and the hitch could detach from the vehicle. Note: This recall only affects vehicles equipped with the trailer tow package.
A trailer hitch and/or towed trailer that detaches from a vehicle could create a road hazard for others and/or create the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, tighten or replace the trailer hitch bolts.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
On certain vehicles, the trim for the seat fold switch on the second-row seats may not have been installed properly. As a result, the switch could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly.
A seat that folds and/or moves could increase the risk of injury in a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat fold switch trim.
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