Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2014 Newmar Dutch Star Class A Motorhome in Canada.
On certain motorhomes, the door lock actuators on the baggage doors could malfunction and overheat if the battery voltage drops below 9.5 volts. This could cause melting of the actuator and the inner door material, increasing the risk of fire causing injury and/or damage to property. Correction: Dealers will install a new low voltage disconnect module and wire harness. Note: This recall supersedes recall 2015-562. Vehicles repaired as part of the previous recall will require re-inspection and repair.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes built on a Freightliner Chassis, if the headlight high beams are activated, only the high beam bulbs illuminate. The intention of the high beam function on the affected coaches is to have both the high beam and low beam bulbs illuminate together. Not having the required illumination of the road could reduce the driver’s visibility, which could increase the risk of a crash causing injury and/or damage to property. Correction: Newmar authorized service facilities will repair as necessary to ensure the low beam bulb will turn on along with the high beam bulb.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles built on a XBR Freightliner chassis, a rubber coated braided power steering hose may have inadequate clearance to the starter power stud due to incorrect routing. This could cause the power steering hose to rub against the stud on the starter motor, which could cause an electrical arc and a power steering fluid leak. A power steering leak in the presence of an electrical arc could increase the risk of fire causing injury and/or damage to property. A power steering fluid leak could also require additional steering effort which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will reroute the power steering hose to ensure proper clearance to starter stud.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes built on a Freightliner XCR chassis, a battery cable mounting bracket may not have been installed correctly. As a result, the battery cable may be improperly routed and/or clipped, potentially causing the cable to short against the frame rail, which could increase the risk of a fire causing injury and/or damage to property. Correction: Daimler Trucks North America authorized service facilities will inspect the mounting of the battery cable bracket, and repair as necessary.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pushed, the night shades can come down, blocking the side views of the driver, which may increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the ball joints on the independent front suspension may be loose. Over time, if not detected, the loose ball joints could separate, which could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Spartan service centers will remove, clean, apply thread locker, reinstall and torque the ball joints as necessary.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, when the throttle pedal is released, the associated throttle pedal sensor may not return to zero, causing the engine brake to fail to activate as expected. This could cause extended stopping distances and increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America authorized service facilities will replace the throttle pedal.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a heavier weight adjustable foot pedal, the brake activation signal to the motorhome’s brake lights and to certain towed devices may not deactivate when the motorhome service brakes are released. This may cause the motorhome brake lights to potentially remain illuminated, which would result in the following road users being unaware of the driver's intentions. Additionally, if the brakes of a towed vehicle were to remained engaged, it could result in a loss of vehicle control. Both of these conditions could increase the risk of a crash causing injury and/or damage to property. Daimler Trucks North America authorized service facilities will replace the torsion spring of the pedal assembly with an improved spring.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with Lippert Components Inc. electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain motorhomes may have been manufactured with a refrigerator equipped with a travel latch that could inadvertently activated without the users knowledge. If the latch accidently locked the door shut, there would be no means to open it from the inside which could potentially cause entrapment and/or injury to an individual. Correction: Dealers will install a new door latch that cannot be inadvertently locked and can only be activated from the exterior of the refrigerator after the door is closed.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the cargo door lock actuator on the baggage doors could overheat due to a faulty keyless entry module configuration. If operated with a battery voltage below 9.5 VDC, the actuator could chatter, overheat and melt along with a portion of the inner door material which would increase the risk of fire causing injury and/or damage to property. Correction: Dealers will install a new low voltage disconnect module and wire harness. Note: This recall is superseded by recall 2018-329.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes, the headlamp wiring harness may have been manufactured out of specification and could allow headlamps and fog lamps to turn on and off without driver input in the event that one of the headlamp circuit breakers were to fail. Correction: Dealers will replace the wiring harness.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Frigidaire KG series microwaves, a defect in the microwave oven keypad could cause the oven to activate without pressing any keys. This could result in excessive heat, smoke or possibly a fire. Correction: Dealers will replace affected keypads. In the interim, consumers should unplug their microwave ovens, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the microwave is replaced.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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