2017 Nova Bus Lfs Recall

On certain transit buses, the plastic glazing panel on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong panel. Canadian regulations require a marking to identify the type of glazing panel used.

An incorrect panel could reduce visibility and increase the risk of a crash.

Nova Bus will notify owners by mail and provide you with instructions for how to replace the plastic glazing panel with one that has the correct markings.

On certain transit buses, the rails for the wall-mounted double seats may not have been designed correctly. As a result, the mounting rails could crack and the seats could fall.

Seats that fall could create a risk of injury for passengers.

Nova Bus will notify owners by mail and provide you with instructions for how to replace the attachment brackets for the seat(s).

On certain transit buses, the emergency exit window latch could fail. As a result, the emergency exit window could open during a crash or be difficult to open in an emergency.

An emergency exit window that opens in a crash could increase the risk of injury. An emergency exit that's difficult to open could slow your exit from the bus in an emergency and increase the risk of injury.

Nova Bus will notify owners by mail and provide you with instructions for how to repair the emergency exit window latch.

On certain vehicles, the recall repairs completed during Transport Canada recalls 2017-477 and 2018-062 may not have been done correctly. As a result, another repair is required. On certain transit buses, the coolant hoses for the heating system installed inside the roof could fail. As a result, coolant could leak into the bus.

A coolant leak could create the risk of a burn injury.

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the coolant hoses for the roof unit.

On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat.

A loose seat belt could increase the risk of injury in a crash.

Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.

This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply while driving without the brake lights turning on. If this happens, the brakes could overheat.

A parking brake that self-applies while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire.

Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).

On certain transit buses, a software problem could cause various lamps to flash instead of staying on constantly. As a result, the bus may not meet certain requirement of Canadian regulations.

Flashing lamps could distract or confuse other road users and increase the risk of a crash.

Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle software.

On certain transit buses, the window glass may have an incorrect marking. As a result, this could lead you to install the wrong type of glass. Canadian regulations require a marking to identify the type of glass that is used. UPDATE - After the company notified Transport Canada about this problem, they determined that there are no Canadian buses affected by it. Accordingly, this safety recall was withdrawn.

There is no safety risk, as Canadian vehicles were not built with the recalled parts.

This is not a recall. This notice is for information only.

On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface.

This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly.

This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.

Certain buses were equipped with front auxiliary lamps of a non-standard colour, such as blue lights next to the front destination sign. Canadian regulations provide requirements for the colours of vehicle lighting. UPDATE - When Nova Bus notified Transport Canada about this problem, they believed the auxiliary lamps could impair the effectiveness of other required lights and cause a distraction or confusion for others. After further investigation, Nova Bus determined that the auxiliary lamps on the subject vehicles do not reduce the effectiveness of lights required by Canadian regulations. Additionally, the auxiliary lamps do not pose a risk of distraction or confusion for others. Accordingly, this safety recall was withdrawn.

This problem does not pose a safety risk.

This is not a recall. This notice is for information only.

On certain buses, a message board on the rear of the bus displays momentary text when the stop lamps or turn signals are used. These momentary text messages could cause confusion for other road users.

Text messages about the stop lamps and turn signals that are displayed on the rear of the bus could cause confusion for others and increase the risk of a crash.

Nova Bus will notify owners in writing and provide them with directions for removing the rear message board.

On certain hybrid buses, a speed sensor fault could cause a loss of power steering assist.

A loss of power steering assist would result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash.

Nova Bus will notify owners by mail and provide them with instructions for updating the hybrid system software. This update will allow the power steering assist to remain active until the vehicle is stopped.

On certain buses, the fuel rail assembly could develop a leak. Note: This recall affects buses equipped with a Cummins L9 diesel engine and spare engines provided by Nova Bus.

A fuel leak can create the risk of a fire.

Nova Bus will notify owners by mail and instruct you to take your bus to a Cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.

On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps.

Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash.

Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.

On certain transit buses, the safety re-opening mechanisms on the rear passenger door may not work properly under certain operating conditions due to a programming error. As a result, the rear passenger door could close on a person.

A rear passenger door that closes on a person could cause an injury.

Nova Bus will notify owners in writing and provide them with directions for updating the vehicle software.

On certain transit buses, the hardware used to secure some of the seats was not properly tightened. This could cause the hardware or seat mount to fail. As a result, the seat could drop to the floor.

Seats that are not secure could create a risk of injury for passengers.

Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the seat rails and hardware.

On certain buses, the electrical connector for the engine door fan is too small and could overheat.

An electrical connector that overheats could create the risk of a fire.

The company will notify owners by mail. Owners will be supplied with parts and instructions for replacing the electrical connector for the engine door fan.

On certain buses, the destination sign may not be properly attached. This could cause the sign to detach from the bus wall.

If the sign falls, it could create a risk of injury.

The company will notify owners by mail. Owners will be supplied with instructions for inspecting the destination sign fasteners. The fasteners should be replaced as needed.

On certain replacement seat belts sold through Prevost’s Part and Service Center for use on Recaro AM72 or AM80 driver seats, the buckle assembly of the driver’s seat belt may be defective. This may result in an inability to insert the seat belt tongue into the buckle assembly. In the event of a crash, an unbuckled seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain buses, corrosion of the electrical junction stud on the engine cradle could cause an electrical pathway to form between the stud and its attachment screws. If this were to occur, localized heating could cause the stud housing to melt, creating an increased risk of fire causing injury and/or property damage. Correction: Affected junction blocks will be replaced, and anti-corrosion treatment will be applied to the junction block studs and the cable terminals.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain buses, there may be increased friction in a brake caliper guide pin due to a manufacturing defect. If undetected, this could cause the breakage of the guide pin bolt, irregular brake pad wear, and brake pad contact with the surface of the wheel. This could result in the sudden loss of tire pressure or brake function and possibly reduced parking brake functionality, increasing the risk of a crash causing injury and/or property damage. Correction: New guide pins will be installed at each wheel end on suspect axles.

A failure of this component (brakes) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain buses equipped with Recaro AM72 or AM80 driver seats with Adient seat belts, the latch assembly of the driver’s seat belt may be defective, which would result in the seat belt tongue not being able to be inserted into the latch assembly. In the event of a crash, an unlatched seat belt may increase the risk of injury to the driver. Correction: Owners will be contacted by Nova Bus and supplied with the inspection and repair instructions. Replacement driver seat belts and hardware will be provided by Nova Bus as required.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).