Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Nova Bus Lfs in Canada.
On certain transit buses, the plastic glazing panel on the interior door separating the driver from the passengers may not have the required marking. As a result, the missing information could lead you to install the wrong panel. Canadian regulations require a marking to identify the type of glazing panel used.
An incorrect panel could reduce visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the plastic glazing panel with one that has the correct markings.
On certain transit buses, the driver's seat belt tension-relieving device may not have been installed properly. As a result, the seat belt may not work properly in a crash, and the buses may not meet certain requirements of Canadian regulations.
A seat belt that doesn't work properly could increase the risk of injury in a crash.
To reduce the safety risk, Nova Bus recommends not to use the seat belt tension-relieving device until the recall repairs have been completed. Nova Bus will notify owners by mail and provide you with instructions for how to remove the seat belt tension-relieving device.
On certain transit buses, the rails for the wall-mounted double seats may not have been designed correctly. As a result, the mounting rails could crack and the seats could fall.
Seats that fall could create a risk of injury for passengers.
Nova Bus will notify owners by mail and provide you with instructions for how to replace the attachment brackets for the seat(s).
On certain transit buses, the emergency exit window latch could fail. As a result, the emergency exit window could open during a crash or be difficult to open in an emergency.
An emergency exit window that opens in a crash could increase the risk of injury. An emergency exit that's difficult to open could slow your exit from the bus in an emergency and increase the risk of injury.
Nova Bus will notify owners by mail and provide you with instructions for how to repair the emergency exit window latch.
On certain transit buses, dirt and moisture could enter the air intake and cause the controller for the auxiliary heater to short circuit. If this happens, the windshield defrost system may not work properly.
A short circuit can create a fire risk. A windshield defroster that doesn't work could cause reduced visibility and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to repair the auxiliary heater air intake.
On certain transit buses, the recall repairs completed during Transport Canada recall no. 2023-291 may not be effective. As a result, a second repair is required. On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly. Note: This recall is an expansion of Transport Canada recall no. 2023-291 and only affects certain buses equipped with a Recaro driver's seat.
A loose seat belt could increase the risk of injury in a crash.
Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.
This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply while driving without the brake lights turning on. If this happens, the brakes could overheat.
A parking brake that self-applies while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).
This recall is for brake chambers installed on certain transit buses or sold as a replacement part. On certain transit buses, the brake chamber(s) on the rear axle may be defective. As a result, air could leak from the chamber and cause the parking brake to apply suddenly while driving without the brake lights turning on. If this happens, the brakes could overheat.
A parking brake that self-applies suddenly while driving without the brake lights turning on could cause a person not to recognize that the vehicle is braking. This could increase the risk of a crash. Additionally, overheated brakes could create the risk of a fire.
Nova Bus will notify owners by mail and provide you with instructions for how to inspect and, if necessary, replace the brake chamber(s).
On certain transit buses, a software problem could cause various lamps to flash instead of staying on constantly. As a result, the bus may not meet certain requirement of Canadian regulations.
Flashing lamps could distract or confuse other road users and increase the risk of a crash.
Nova Bus will notify owners by mail and provide you with instructions for how to update the vehicle software.
On certain transit buses, the transmission yoke could separate from the transmission. If this happens, there could be a sudden loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a bus that is disabled could create the need for a transfer of passengers in an uncontrolled environment, which may create a risk of injury.
Nova Bus will notify owners by mail. For certain buses, Nova Bus will advise you to contact an authorized Allison Transmission service center to tighten the output shaft yoke bolt. For the other buses, Nova Bus will provide you with instructions for how to tighten the output shaft yoke bolt.
Under certain conditions, road debris could build up on the fuse holder for the electric cooling fans. If this happens, the fuse holder could short circuit and overheat.
An overheated fuse holder could create the risk of a fire.
Nova Bus will notify owners by mail. The corrective actions for this recall are under development. Nova Bus recommends an inspection for debris accumulation in the fuse holder area and cleaning as required. Also, Nova Bus recommends that you should inspect the fuse holder for heat damage (melting) before driving and to shut off the manual power disconnect switch when the vehicle is parked.
On certain transit buses, the driver's seat back panel could interfere with the driver's seat belt. As a result, the driver's seat belt may not retract properly.
A loose seat belt could increase the risk of injury in a crash.
Nova Bus will notify owners by mail and provide you with directions for correcting this issue. This may include limiting the recline angle of the of the seat back or adding a spacer on the driver's rear partition. Nova Bus advises that if the seat belt is loose after it's buckled, the driver should readjust the seat to eliminate any interference with the seat belt.
On certain buses, the convex passenger-side exterior rearview mirror may not be curved enough. If fitted with a convex passenger-side mirror, Canadian regulations require a minimum and maximum curvature radius of the mirror surface.
This small error does not affect safety, as the visibility out of the vehicle is not limited by the non-compliant mirror assembly.
This is not a recall. Nova Bus has made production changes to ensure that all new buses have compliant convex passenger-side rear-view mirrors.
Certain buses were equipped with front auxiliary lamps of a non-standard colour, such as blue lights next to the front destination sign. Canadian regulations provide requirements for the colours of vehicle lighting. UPDATE - When Nova Bus notified Transport Canada about this problem, they believed the auxiliary lamps could impair the effectiveness of other required lights and cause a distraction or confusion for others. After further investigation, Nova Bus determined that the auxiliary lamps on the subject vehicles do not reduce the effectiveness of lights required by Canadian regulations. Additionally, the auxiliary lamps do not pose a risk of distraction or confusion for others. Accordingly, this safety recall was withdrawn.
This problem does not pose a safety risk.
This is not a recall. This notice is for information only.
On certain transit buses, the electric fuse holder for the radiator fans in the engine compartment could corrode and overheat.
An overheated fuse holder could create the risk of a fire.
Nova Bus will notify owners in writing and provide them with directions for cleaning the fuse holder and applying an anti-corrosion coating.
On certain buses, a message board on the rear of the bus displays momentary text when the stop lamps or turn signals are used. These momentary text messages could cause confusion for other road users.
Text messages about the stop lamps and turn signals that are displayed on the rear of the bus could cause confusion for others and increase the risk of a crash.
Nova Bus will notify owners in writing and provide them with directions for removing the rear message board.
On certain buses, the power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. If this happens, power steering fluid could spill from the ceiling inside the passenger compartment of the bus and there could be a loss of power steering assist. Note: This recall is an expansion of recall 2021-057.
A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Additionally, a power steering fluid spill inside the bus could create a risk of injury.
Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the power steering pipes.
On certain hybrid buses, a speed sensor fault could cause a loss of power steering assist.
A loss of power steering assist would result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash.
Nova Bus will notify owners by mail and provide them with instructions for updating the hybrid system software. This update will allow the power steering assist to remain active until the vehicle is stopped.
On certain buses, the fuel rail assembly could develop a leak. Note: This recall affects buses equipped with a Cummins L9 diesel engine and spare engines provided by Nova Bus.
A fuel leak can create the risk of a fire.
Nova Bus will notify owners by mail and instruct you to take your bus to a Cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.
On certain transit buses, the stop lamps and tail lamps are located too high above the ground. Canadian regulations provide a maximum mounting height for the stop lamps and tail lamps.
Stop lamps and tail lamps that are mounted too high may cause reduced visibility, which could increase the risk of a crash.
Nova Bus will notify owners by mail and provide them with directions for changing the mounting position of the stop and tail lamps.
On certain transit buses, the safety re-opening mechanisms on the rear passenger door may not work properly under certain operating conditions due to a programming error. As a result, the rear passenger door could close on a person.
A rear passenger door that closes on a person could cause an injury.
Nova Bus will notify owners in writing and provide them with directions for updating the vehicle software.
On certain transit buses, the hardware used to secure some of the seats was not properly tightened. This could cause the hardware or seat mount to fail. As a result, the seat could drop to the floor.
Seats that are not secure could create a risk of injury for passengers.
Nova Bus will notify owners in writing and provide them with directions for inspecting and replacing the seat rails and hardware.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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