Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2011 Prevost X3-45 Coach in Canada.
On certain vehicles, if the front bearing on the alternator fails, the alternator belts could continue to turn the alternator. This could cause the alternator bearing to overheat.
An overheated alternator bearing could create the risk of a fire.
Prevost will notify owners by mail and instruct you to take your vehicle to a Prevost service center to replace the alternator belts. To reduce the safety risk, Prevost recommends that you should inspect the front bearing on the alternator regularly, and not operate the engine with a defective alternator.
On certain vehicles, the steering drag link turnbuckle may crack and fracture over time. If this were to occur, it could result in a complete loss of steering control, which would create a risk of a crash causing injury and/or property damage. Correction: Dealers will replace the steering drag link.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the fuel tank cradle bolts could loosen and fail. If this occurs, the fuel cradle and fuel tank could drop to the ground, which could disable the vehicle, increasing the risk of a crash. This could also potentially result in a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will repair and shim the attachment points, and the hardware will be replaced.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses outfitted with Automatic Fire Suppression System (AFSS) Linear Thermal Detectors (LTD), the routing of the wiring for these systems could be compromised by normal engine compartment temperatures. If this were to occur, it could result in the AFSS system activating and giving a false warning to the driver, potentially resulting in a stopped vehicle, increasing the risk of a vehicle crash. Correction: Dealers will inspect, and reroute the wiring.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, a fuel line retaining clip may be missing, which can result in the fuel line rubbing against a braided coolant hose. If there was contact, the fuel line may be compromised over time, which can result in spraying fuel onto hot exhaust components potentially resulting in an engine fire causing injury and/or damage to property. Correction: Dealers will inspect and replace the fuel line, as necessary, and ensure that the fuel and coolant lines are properly secured.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches, passenger seat bases may rub against the seat belts as seat bases are flipped up. Over time, this could damage the seat belts, potentially resulting in belt failure during a crash. This could increase the risk of injury and/or damage to property. Correction: Dealers will inspect all seatbelts and replace as necessary. The seat belt attachment point on the seat will be changed to remove the risk of damage.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the Vehicle Certification Label contains incorrect front and rear tire pressure rating. The correct tire pressure rating is 120 psi. Incorrect tire pressure information may lead to overinflation of tires and could affect vehicle stability, braking and traction, potentially resulting in a loss of control or increased braking distances. This could result in a crash causing injury and/or property damage. Correction: Dealers will replace affected labels.
A failure of this component (label) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the left front radius rod support may have been manufactured incorrectly and could fail. This could cause a loss of vehicle control and a crash, resulting in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the left front radius rod support.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the engine calibration for the “limp home” mode was inadvertently set too high at 1750 rpm instead of 1200 rpm. Should the “limp home” mode be activated, the increased idle speed may cause sudden and unexpected acceleration, which could result in very high vehicle speeds and make it difficult to slow or stop the vehicle if the transmission is not shifted into neutral. This could result in a crash causing property damage and/or personal injury. Correction: Dealers will install updated engine calibration software.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the thermal detector could become damaged, causing inadvertent activation of the Automatic Fire Detection and Suppression System (AFSS), which would result in engine shut down. Loss of vehicle propulsion, in conjunction with traffic and road condition, and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will insulate the AFSS thermal detector.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the nitrogen cylinder for the Automatic Fire Detection and Suppression System (AFSS) could inadvertently discharge. This would render the AFSS inoperable. In case of fire, failure of the AFSS to function could result in property damage and/or personal injury. Correction: Dealers will relocate the extinguisher nitrogen cylinder to the third luggage compartment.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches, wiring for the rear electrical compartment could chafe against a sharp edge which, over time, could cause abrasion damage to the cable insulation, possibly resulting in an electrical short circuit. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will reposition various rear electrical compartment wires.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the accelerator pedal throttle position sensor could fail. A faulty throttle position sensor will send a permanent idle signal to the Engine Control Unit (ECU). As such, depressing the accelerator pedal will provide no throttle response whatsoever. Loss of vehicle propulsion, in conjunction with traffic and road conditions, and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the accelerator pedal throttle position sensor.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the fuel support assembly may have been incorrectly welded during the manufacturing process. Should certain welds fail, portions of the support structure could contact the ground or separate from the vehicle. Sections of the fuel tank support separating from the vehicle could strike another vehicle, stationary object, or bystander, causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, reinforce the fuel support assembly.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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