Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Thomas Built Saf-T-Liner C2 School Bus model year.
Safety recall notices and repair campaigns registered for the 2004 Thomas Built Saf-T-Liner C2 School Bus in Canada.
On certain school buses equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain school buses may not comply with Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. The Daytime Running Lights (DRL) may not illuminate when the master lighting switch is set to the parking lamps position. No DRL illumination could render the vehicle less visible to other motorists and pedestrians during daylight hours, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will update the DRL configuration on affected vehicles.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, high pressure fuel lines and transfer tubes may fatigue and fracture, causing a diesel fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire. Correction: Dealers will replace the fuel lines and transfer tubes with more robust versions.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, incorrect spindle nuts may have been installed during vehicle assembly. This could cause incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure. Continued operation could lead to wheel separation, which could result in a vehicle crash. As well, this situation creates the risk that nearby bystanders or motorists be struck by a wayward wheel assembly. Either of these concerns could cause property damage, personal injury, or death. Correction: Dealers will affect repairs.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the rear emergency exit exterior door handle may be severely weakened over time by corrosion. In the event of an emergency, a person on the outside of the bus may break the door handle trying to open the emergency exit, potentially delaying evacuation and increasing the risk of personal injury to the vehicle's occupants. Correction: Dealers will replace the aluminium handles with more robust versions.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with Braun platform lifts, a passenger can approach the exposed lift doorway without the audible alarm alerting them of their proximity to the threshold. Should the threshold warning system fail to operate, the lift user can fall from the vehicle and be seriously injured. Correction: Owners will be provided with inspection and retrofit instructions. Note: Further evaluation revealed that only U.S. vehicles are involved.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the internal rubber check valve inside the Bendix SR-7 spring brake modulating valve can become deformed over time. The effect of this defect is intermittent and presents a potential delay or failure in applying the parking brakes; potentially resulting in a vehicle roll away. Should this occur, the unattended roll away vehicle could strike a bystander or cause property damage. Correction: Dealers will install a check valve repair kit.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the park brake anchor/pivot bolt may fatigue fracture. As a result, the parking brakes may not apply and the vehicle could roll away without warning, resulting in possible injury or death. Correction: Dealers will inspect and, if required, replace the park brake anchor bolts.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the upper steering shaft pinch bolt may not have been correctly tightened during vehicle assembly. If the bolt loosens and falls out, the driver may loose steering control which could result in a crash. Correction: Dealers will inspect and, if required, tighten the steering pinch bolts.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, software communication conflicts may cause improper operation of certain traffic control devices such as the flashing warning lights or stop signal arm. These devices may not work, or may not work correctly, as required by CMVSS 108 and 131. As a result, traffic may not stop for an unloading bus, presenting a risk to passengers. Correction: Dealers will reprogram the bulkhead module software.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.