Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 Thomas Built Saf-T-Liner C2 School Bus in Canada.
On certain school buses, the fasteners for the rear emergency exit door latch could loosen and detach. If this happens, and the door is pushed, it could open suddenly.
An emergency exit door that opens suddenly could increase the risk of injuries.
Daimler Truck North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development. DTNA recommends that you should contact them immediately if you notice any missing bolts during your daily pre-trip inspection.
On certain school buses, the rear interior side body panels may not have been attached correctly. As a result, the buses may not meet the joint strength requirements of Canadian regulations. Note: This recall affects both Saf-T-Liner C2 school buses and Saf-T-Liner C2 Jouley (electric) school bus models.
A body joint that is not strong enough could increase the risk of injury in a crash.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your bus to a DTNA authorized service facility to add more fasteners to the rear interior side body panel joints.
On certain school buses, a software problem could cause the exterior warning lights to stop flashing. If this happens, the red warning lights can turn off suddenly. The stop sign and crossing arm will also retract. Note for drivers: If this happens, the system indicator light will turn off. A driver can press the momentary activation switch to turn the warning lights back on and deploy the stop sign.
If the warning lights stop flashing and the stop sign retracts, other drivers may assume that it is safe to proceed when it is not. This could increase the risk of injury.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your bus to a DTNA authorized service facility to update the software in the switch hub module.
On certain school buses built with a Detroit Diesel DD5 engine, the bolts that attach the engine cooling fan could loosen. If this happens, the fan could detach and/or cause damage to nearby parts. This could disable the school bus.
A bus that is disabled could result in an evacuation in an uncontrolled environment, which may create a risk of injury.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct them to take their bus to a DTNA authorized service facility to inspect and repair the fan hub fasteners, as required.
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