Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Thomas Built Saf-T-Liner C2 School Bus model year.
Safety recall notices and repair campaigns registered for the 2011 Thomas Built Saf-T-Liner C2 School Bus in Canada.
On certain school buses equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit www.kidde.com.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses built with a wheelchair pocket track, the anchorage of the pocket track may not meet anchorage specifications. In the event of of crash, occupants may be at an increased the risk of injury. Correction: Daimler Trucks North America authorized service facilities will install additional fasteners to the wheelchair pocket track to reinforce the anchorage.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a Ricon wheelchair lift, the lift platform sides may crack, which could cause the lift to lean against the vehicle door(s) and potentially fall out of the vehicle when the doors are opened, putting the lift operator at risk of injury. Correction: Ricon Corporation repair facilities will inspect lift platforms, link arms and bearings for cracks, damage or misalignment and if found to be damaged, link arms and/or platform will be replaced. Note: This recall supersedes recall 2014-330. Vehicles repaired under the previous recall will require re-inspection and potential repair.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a Ricon wheelchair lift, the lift platform sides may crack, which could cause the lift to lean against the vehicle door(s) and potentially fall out of the vehicle when the doors are opened, putting the lift operator at risk of injury. Correction: Ricon Corporation repair facilities will inspect lift platforms for cracks and repair as necessary, and install a repair kit.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain school buses may not comply with Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. The Daytime Running Lights (DRL) may not illuminate when the master lighting switch is set to the parking lamps position. No DRL illumination could render the vehicle less visible to other motorists and pedestrians during daylight hours, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will update the DRL configuration on affected vehicles.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a Cummins ISB6.7 diesel engine, the engine fan pulley can fail. If this occurs, the belt would become detached from the water pump, which could cause the engine to overheat, potentially disabling the vehicle. If the bus is occupied when it becomes disabled, the occupants would need to exit the vehicle and be transferred to another vehicle, putting them at risk of injury. Correction: Cummins authorized service facilities will install an updated fan drive pulley.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain school buses fail to comply with the requirements of Canada Motor Vehicle Safety Standard 217 - Bus Window Retention, Release and Emergency Exits. Specifically, the force required to operate the emergency roof hatch may exceed the allowable limit. In the event of an emergency, passengers may not be able to quickly exit the bus, which could increase the risk of personal injuries. Correction: Dealers will install a repair kit to update the roof hatch mechanism.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the grid heater relay ground wire may have been incorrectly routed and could chafe against the relay power terminal. Continued contact could wear through the wire’s insulation, which could cause an electrical short circuit. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Authorized repair facilities will inspect and, if necessary, reroute the grid heater relay ground wire.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a Cummins engine, the V-band clamps used to connect the inlet and outlet cone sections to the Diesel Oxidation Catalyst (DOC) / Diesel Particulate Filter (DPF) include a T-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the T-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the DOC/DPF housing to disconnect. Should this occur, hot exhaust gases can vent prior to exiting the tailpipe, creating a risk of combustion or damage to adjacent materials, which could result in a vehicle fire. If both clamps fail, the DOC/DPF housing could detach completely, separate from the vehicle, and strike another vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Cummins will install updated V-band clamps.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a Carrier GenV EM-1 evaporator unit, the blower motor fuse assembly may allow the fuse to loosen over time, which could result in high resistance and arcing. If sufficient arcing occurs the fuse holder may melt, which could cause smoke and/or fire. A vehicle fire could result in property damage and/or personal injury. Correction: Carrier will provide a retrofit kit along with installation instructions.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a driver's seat containing a "Stabilus Bloc-O-Lift" support shock, the mounting tab on the shock may break unexpectedly, causing the seat to drop to its lowest position without warning, which could result in a momentary loss of control if the vehicle is in operation, possibly resulting in a crash. Correction: Dealers will inspect and, if necessary, replace the support shock.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the engine software may not react properly to certain aftertreatment device fault codes. The software may unnecessarily shutdown or may fail to shutdown a vehicle with an aftertreatment device over-temp fault. Unexpected shutdown of a vehicle may not allow the driver to completely exit the roadway, increasing the risk of a crash causing property damage and/or personal injury. Overheating of the aftertreatment device without engine shut down may result in a fire. Correction: Dealers will update the vehicle engine software.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with an MBE900 (EPA04 and EPA07) engine, the intake air grid heater may short circuit and fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will install an additional external relay to prevent battery connection to the grid heater when the vehicle is not running and when grid heater control signal is absent.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a hybrid transmission with PARK feature, the reverse idler shaft may contact the PARK feature and the two components may bind, preventing the PARK feature from engaging. Should an operator place the transmission in PARK and exit the vehicle without properly applying the parking brakes, the vehicle could roll away, which could result in a crash causing property damage, personal injury or death. Correction: Dealers will install a reverse idler shaft retention kit.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the stop lamps may operate intermittently during light braking applications. Failure of the brake lamps to illuminate when the brakes are applied may result in the following road users being unaware of the driver's intentions, increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the hydraulic brake light switch assembly.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the switch used to detect the position of the air operated front entrance door may malfunction, causing the warning lights and crossing arm to operate improperly. The malfunction of warning lights increases the risk of injury or death to students during the loading/unloading process. Correction: Dealers will replace the affected switch with a more robust unit.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the adjustable brake pedal arm may loosen, rotate around its shaft, and swing in front of the accelerator pedal. Should the brake pedal arm contact and engage the accelerator pedal, it could result in extended stopping distances and a vehicle crash causing property damage, personal injury or death. Correction: Dealers will install a C-clamp assembly to the brake pedal arm.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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