Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Thomas Built Saf-T-Liner C2 School Bus in Canada.
On certain school buses, the letters on the instruction labels for the emergency exits are too small. This could make it difficult to read the label. Canadian regulations require a minimum size for the letters.
Instructions for an emergency exit that are difficult to read could delay persons from exiting the bus in an emergency and increase the risk of injury.
Daimler Truck North America (DTNA) will notify owners by mail and advise you to take your school bus to a DTNA authorized service facility to increase the height of the letters on the instruction labels.
On certain school buses, the fasteners for the rear emergency exit door latch could loosen and detach. If this happens, and the door is pushed, it could open suddenly.
An emergency exit door that opens suddenly could increase the risk of injuries.
Daimler Truck North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development. DTNA recommends that you should contact them immediately if you notice any missing bolts during your daily pre-trip inspection.
This recall affects certain school buses equipped with SynTec S3B and/or S3C passenger seats. On some seats, the protective foam in certain areas of the seatback may not meet the knee impact requirements of Canadian regulations.
A seatback that does not have proper knee impact protection could increase the risk of injury to occupants in a crash.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to install additional protective material in the seatbacks.
On certain school buses, the outer handle for the roof hatch (emergency exit) could break. If this happens, it would be difficult to open the roof hatch from outside the bus.
An emergency exit that is difficult to open could increase the risk of injury in an emergency.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks North America authorized service facility to replace the roof hatch outer handle.
A problem with the left-rear brake caliper on certain school buses may cause the brake pads to drag and overheat. This could result in high temperatures, smoke, odour, or a possible fire.
A fire could increase the risk of injury. This could also result in an emergency evacuation of a school bus in an uncontrolled environment, which could also increase the risk of an injury.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks North America authorized service facility to replace the left-rear brake caliper.
On certain school buses, if a short circuit or overload were to occur on the auxiliary port circuit, it could blow the fuse for the ignition circuit. This could result an engine stall without the ability to restart, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Authorized Service Facilities will modify vehicle wiring to ensure that the power port circuit does not affect the ignition circuit.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the bolts that join the steering and tie rod arm to the steering knuckle may not have been properly tightened. This could lead to a separation of the tie rod arm and cause a loss of steering control. This could create a risk of a crash causing injury and/or property damage. Correction: Daimler Trucks North America Authorized Service Facilities will inspect the steering and tie rod arm bolts to ensure they are torqued correctly and install new fasteners as necessary.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the roof header joints may be improperly bonded due to adhesive not being applied in the correct locations. In the event of a rollover crash, the structure of the vehicle could be affected, increasing the risk of injury to occupants. Correction: Daimler Trucks of North America Authorized Service Facilities will inspect the placement of the roof header adhesive and mechanical fasteners will be added to secure the joints as necessary.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses equipped with a Ricon S-Series or K-Series titanium wheelchair lift, the lift positioning input cam may fail. If this happens and the operator continues to press the "up" button, the platform could travel past the vehicle floor height, potentially causing a lift occupant to be tipped inwards toward the vehicle, which could increase the risk of injury. Correction: a Ricon authorized dealer will perform the repairs.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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